FREQUENTLY ASKED QUESTIONS
What if I don’t receive my subscription details?
Please allow up to 2 hours to receive your login details. If you haven't received them after 24 hours, create a support ticket for assistance.
What payment methods do you accept?
We accept Visa, MasterCard, all major cards, Google Pay, and Cash App.
Does this service work in my country?
Yes, our service works in all countries.
How do I contact customer support?
You can contact us via live chat or create a support ticket.
Can I request a refund?
We do not offer refunds. However, we provide a 36-hour free trial so you can test our service before purchasing.
Can I add more connections or devices?
Yes, you can add more connections. Please contact support for assistance.
What devices are compatible with your service?
Our service is compatible with most devices, including smart TVs, smartphones, tablets, and streaming devices like Firestick.
How can I upgrade or change my subscription plan?
You can upgrade or change your plan by visiting your account dashboard or contacting our support team.
What should I do if I face buffering issues?
If you experience buffering, please check your internet connection. Restarting your device or clearing the app cache may also help. If the problem persists, contact our support.